FAQsfor Euronet ATMs - frequently asked questions

FAQs

What type of cards does the Euronet ATM accept?

Euronet accepts the following card brands: all VISA cards including VPay, PLUS, Electron, all MasterCard branded cards including Maestro and Cirrus, JCB, CUP/UPI (China Union Pay), ServiRed and AMEX.

What is the maximum limit of cash withdrawal per day?

The limit on daily withdrawal amounts or on number of daily transactions on ATMs and POS is imposed by each bank, not by Euronet. It may differ according to the card’s origin and type. Your card provider will be able to give you more details on this.

Who is responsible if the ATM is out of service?

Euronet. If there is a problem with the ATM, please contact the Euronet customer service team immediately and they will take the necessary actions to repair the ATM as quickly as possible. The Euronet customer service number is +356 2778 1327

My card was captured. I want it back … can you return it to me?

Euronet ATMs in Malta cannot capture your card. You will always be able to retrieve your card.

The cash was not dispensed and my account has been debited. How do I get my money back?

Please contact the Euronet customer service team and your bank, in order to notify them of the incident. The two entities will work together to rectify the problem. The Euronet customer service number is +356 2778 1327

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Euronet 360 Finance Ltd.
BusinessLabs,
Level One,
Triq Dun Karm,
Birkirkara
BKR9037

Customer Service

+356 2778 1327

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